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Practice Management

Helen Collier

Business Manager

Rachel Shakir

Practice Development Manager

Lesley Cooper

Operational Manager

The team help to ensure the smooth running of the Practice and are based at Kelvin House Surgery:


Bethany Cave

Administrator (apprentice)

Ashley Walton



Our Receptionists at Kelvin House, Bearpark are:

Clair McKay

Senior Receptionist

Mrs Norma Clarkson
Mrs Gail Henderson
Mrs Heather Kenny
Jenny Thompson


Helen Wilson

Our Receptionists at Gilesgate Medical Centre are:

Mrs Beverley Thornton

Senior Receptionist

Mrs Amanda Shead

Senior Receptionist

Mrs Susan Taylor
Jade Brimlow
Yasmin Cappleman


Our Receptionists at Framwellgate Moor Medical Centre are:

Mrs Karen Thompson

Senior Receptionist 

Mrs Denise Buckley
Mrs Gillian Lanagan
Mrs Shirley Tindale

Our receptionists help us to run the Practice as smoothly and efficiently as possible. They are, of course, our first contact for you, the Patient – whether you come to the surgery, telephone or write to us.


Lisa Crowther
June Harker
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